State Farm® Insurance Agent Pat Frizzell

"Nathan Parker is the best. The whole process of switching insurance was made very easy by Nathan. The quote was quick and very affordable and covered our needs. I would highly recommend everyone to call Nathan for your insurance needs."

"Very helpful and informative, saved me alot of money."

"🚨 BEWARE of State Farm (Pat Frizzle Office, Little Rock) 🚨 I’ve been with them for over 5 years and just had the worst experience. In June I bought a new vehicle and was told my insurance would go down if I signed up for the Drive Safe & Save beacon. Nobody ever told me that if the beacon wasn’t set up within 35 days, they would hit me with an extra $250 fee — on top of raising my premium without my consent. The beacon never even arrived at my address, yet I’m being punished for it. My monthly insurance jumped from $280 to over $700! When I called Stephanie, the manager, she admitted there’s nothing she could do because “corporate said so.” On top of that, she also said that they were having software issues whatever that means? I would definitely agree after seeing my bill being $700 dollars…. When I asked them where they sent the beacon and where it is, they have no answer for me. Anytime I try to explain they don’t wanna listen. They say hold on put me on hold and get me with somebody else to tell me the exact same thing this is not resolving the issue. To make it worse: • I was never told my insurance would go up if the beacon wasn’t installed. • I never received a July billing statement, and my billing history in the app makes no sense. • Even the CEO hasn’t responded after I was given his email. This is unfair, misleading, and sketchy business practice. With a new child, $700 is not something families can just come up with. Instead of helping a loyal customer of 5+ years, they left me with “you’re screwed, pay up.” I highly recommend looking elsewhere. Their rates are high, their communication is poor, and when you need them most, they are quick to say “sorry, nothing we can do.” As soon as this is resolved, I’ll be moving to a much better insurance company."

"Excellent service, great customer care that makes you feel like you’re the only customer. Prices are unmatched, highly recommend. Thank you Blakely for all you do."

"For all your insurance needs, call the Pat Frizzell State Farm office in Little Rock and ask for Blakely Brown! She will guide you through any questions or concerns you may have to make sure you get exactly the coverage you need! Excellent to work with!"

"Blakely Brown recently helped me and my husband save money as we prepare to welcome our second child and we are very thankful for her expertise and advice! Blakely goes above and beyond for her customers and is always available to answer any questions! She is knowledgeable, honest, and quick to respond. Whether you’re shopping for auto, life, or home insurance, Blakely listens to your concerns and makes the whole process easy and stress free."

"We have worked with Blakely & Pat Frizzell State Farm for almost 10 years now. They are always so understanding & quick to help us in any way possible. I highly recommend them!"

"Tanner, I thank you so much for your help with my auto insurance. You saved me some money and you answered all of my questions. Thanks !!"

"Wonderful experience! So glad I switched to State Farm! My rep Blakely is amazing! Saved me lots of money!"

"Blakely was the BEST and made our switch from Farm Bureau smooth and easy. Not to mention cheaper!!"

"Thank you Blakely for all of your help. Very quick to answer any questions I have and setting up my insurance with State Farm! Would recommend to family and friends!!"

"Tanner and his supervisor were very helpful, patient and got a great rate!"

"Talon was knowledgeable and very courteous. He saved me money on my car ins. I'm very grateful for his help"

"Such an easy time of getting a quote and getting started up. Ms. Blakely was so helpful and quick to respond. Definitely recommend."

"Blakely was an awesome agent to work with! She was able to get our insurance more affordable with added life insurance!"

"Blakely was amazing! She helped get us deals we didn’t even know exist! She is fast, efficient and absolutely precious! High recommend Blakely Brown!"

"I had a fantastic experience working with Blakely Brown to set up my insurance! She explained everything clearly and made the entire process quick, smooth, and stress-free. I highly recommend her and the agency to anyone looking for reliable and friendly service."

"Blakely helped me switch back to State Farm lowering my monthly payments back to a reasonable amount!!! I would advise anyone who thinks their payment has went up too much in the last year. Progressive had excuses as to why my payment went up but no answers. Thanks Blakely for doing what you do!"

"I just want to thank Talon and the Pat frizzle agency for everything they’ve done for me my auto insurance. Personally, like to thank Talon, The young man went above and beyond when I was trying to add my son‘s vehicle to my policy. He took a photo image of the title and my son’s information when we were in a hurry, buying the car and did everything on his own. He had the car insured before we left the car lot. He also saved me hundreds when I switched to State Farm because he called and offered. Thank you so much."

"5 stars for Blakely! She got us all fixed up in no time and saved us tons of money on our home and car insurance! We feel safe in her hands!"

"Blakely was super easy to work with and made the Homeowner Insurance easy to buy. Was always available when I had any questions and answered with Honesty!"

"Blakely made switching insurance companies super simple and smooth! I switched my home and auto polices to State Farm and am now saving money!"

"My answers we're answered I'm pleased"

"This is an UPDATE regarding my initial review! While this has been a rather frustrating, long and drawn-out, experience, I want to be clear in expressing the hard work that has been put into addressing my concerns and frustration. I am updating to 4 stars based on the patience and grace that was extended to me (by Sarrah) in my frustrations! She heard me and continued to push forward with seeking answers! My review should have taken a holistic approach rather than just my frustrations with the State Farm underwriting / back office processes! It should have taken into account the persistence of the rep, Sarrah, and the office manager, Stephanie, in getting some resolution. While oversight was made, I want to thank them for working to correct the oversight and provide me with answers. Hopefully newer systems / processes will be able to provide customers with quicker resolution! I am updating to 4 stars, and would like to give flowers (appreciation) to Sarrah and Stephanie for their continued professionalism!"

"Blakely was very helpful and professional."