Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elizabeth Wilkerson

Elizabeth Wilkerson

April 16, 2026

5  out of  5
rating by Elizabeth Wilkerson
"Blakely was so friendly and knowledgeable. Spoke in a language I could understand and saved us a lot of money! Highly recommend!"
We responded:
"Hi, Elizabeth. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Tin Tin

Tin Tin

April 16, 2026

5  out of  5
rating by Tin Tin
"I had an excellent experience with State Farm, thanks to Tanner. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. It’s rare to find someone who combines expertise with such great customer service. Tanner truly went above and beyond, and I’m very grateful for his help. Highly recommend working with him!"
We responded:
"Thank you so much for your kind words, Tin. We really appreciate you taking the time out to share your experience with us. Cheers, Pat Frizzell - State Farm Insurance Agent | Little Rock"
Profile photo of Leanne Anthony

Leanne Anthony

April 14, 2026

5  out of  5
rating by Leanne Anthony
"Very friendly service answered all my needs"
We responded:
"Hi, Leanne. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of B Moore

B Moore

April 6, 2026

5  out of  5
rating by B Moore
"Blakely was an amazing agent! She went above and beyond for me. We had my new insurance processed with in an hour. Super nice and impeccable customer service. So happy to be working with her!"
We responded:
"Hi, B. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Jay Jones

Jay Jones

March 26, 2026

5  out of  5
rating by Jay Jones
"Nathen was a tremendous help setting us up with our auto insurance!! Great service and great price!!"
We responded:
"Thank you so much for your kind words, Jay. We really appreciate you taking the time out to share your experience with us. Cheers, Pat Frizzell - State Farm Insurance Agent | Little Rock"
Profile photo of Shara Ranaraja

Shara Ranaraja

March 24, 2026

5  out of  5
rating by Shara Ranaraja
"I could not be happier with my experience here. As a single woman who is not familiar in this space, I would give Tanner 200 stars if I could. He walked me through every step and never once made me feel ignorant. More importantly he explained to me why I needed what coverage. Not once did he disparage the competitors but rather focused on the benefits State Farm would give me. He is the epitome of rising above rather than stepping on someone to look better. He is professional and extremely respectful and I am truly grateful for the time He has taken the time to ensure I am Comfortable with every aspect of this process. The best part is he assures me should I need to file a claim he doesn't just hand me off, but will be there to assist, his quote was more than reasonable and less than other quotes. You cannot go wrong with Tanner."
We responded:
"Hi, Shara. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of jazmine martinez

jazmine martinez

March 20, 2026

5  out of  5
rating by jazmine martinez
"I worked with Molly to get my life insurance set up and she did an amazing job!!! She was so sweet, answered all of my questions and did her best to work with me!!! She made this process understandable and easy to do! Would definitely love to work with her again in the future!!!"
We responded:
"Hi, Jazmine. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Avion Hampton

Avion Hampton

March 19, 2026

5  out of  5
rating by Avion Hampton
"The office has the BEST communication I have ever experienced. Phone calls are always returned in a timely manner, the staff always has quick knowledge, and always so helpful! I highly recommend this office to anyone looking for insurance!"
We responded:
"Thank you so much for your kind words, Avion. We really appreciate you taking the time out to share your experience with us. Cheers, Pat Frizzell - State Farm Insurance Agent | Little Rock"
Profile photo of Kaley Wren

Kaley Wren

March 19, 2026

5  out of  5
rating by Kaley Wren
"Blakely made the transition from our old insurance over to State Farm so easy! We are saving money and the customer service thus far has been great."
We responded:
"Hi, Kaley. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of MaryElise Harrell

MaryElise Harrell

March 19, 2026

5  out of  5
rating by MaryElise Harrell
"Blakely was able to save me hundreds on my insurance while increasing my coverage! The transition to State Farm was seamless and has been a great experience!!! Highly recommend reaching out to Blakely Brown."
We responded:
"Hi, Maryelise. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Liz Jacks

Liz Jacks

March 19, 2026

1  out of  5
rating by Liz Jacks
"This office has the poorest communication I have experienced in any business. Our policies were transferred to Mr. Frizzell and we never met him. Phone calls were not returned and when I went to the office the staff gave erroneous information regarding our policies. I would not recommend this office."
We responded:
"Hi Liz, thank you for your feedback. I’m sorry to hear about your frustration regarding your policies and your recent experience with our office. Our records indicate that we previously met in person to review this policy and discussed concerns about its funding at that time, along with recommended next steps. We understand these matters can be complex, and decisions may evolve over time. Thank you again for your feedback. We will continue our focus on delivering quality service to our clients moving forward."
Profile photo of A Mutual Friend

A Mutual Friend

March 18, 2026

5  out of  5
rating by A Mutual Friend
"I had a very disappointing experience with this insurance agency. In November I was charged 3 times the same month I had already paid, I noticed an additional $47 charge in the app. I paid it, then realized it was a duplicate payment and contacted the agency for a refund. I spoke with Morgan and never have I ever received any feedback from the owner Pat frizzle. They refused to issue a refund, claiming the money was owed to them for past premiums. And without proof, I have all of my past paid insurance premium inside of my app which ID is screenshot. I’m going to have to take these people to small claims court and let a judge decide apparently. They think I’m playing, but I’m really going to go to small claims court against them. I have never received any notice, bill, or documentation stating that I owed a previous agency anything. I asked multiple times for written proof from both agencies and have yet to receive any explanation. I’m not going to just stop with Arkansas insurance commission this will go further for discrimination, racism, and flat out stealing my money. This situation has gone on for 5- to 6 months. During my final attempt to resolve the issue, I was met with dismissive and unprofessional behavior. To make matters worse, when I called to reinstate my insurance while awaiting resolution, I was told I was “ineligible,” as a form of retaliation. This happened right before a major storm, putting my home at unnecessary risk. I simply want transparency and my $47 returned if no proof exists. Unfortunately, this agency has refused to do either. They sent me to call Pat Frizzels Office and the only thing they gave me was a printout from Whitneys office. So far they haven’t been able to prove billing for the time I was at their agency, and yet I still do not have my money back. I have client complained at Arkansas insurance agency commission and now I will take you to Small Claims Court. The money is small, but it’s about my dignity and stealing money from me and disregarding me as a person. It’s my money and I want it back. But since you don’t want to give it back like a professional, I will take you to court.. Also, when my home flooded, they wouldn’t pay for me a hotel or anything so I just said forget it. I was met with no compassion whatsoever for damages and the manager of State Farm. Corporate office even hung up in my face when I tried to explain. I do feel racially, judged, and discriminated on."
We responded:
"Thank you for your feedback. We understand your frustration and want to reiterate that the $47 charge was applied to cover outstanding balances from previous premiums that were unpaid, which caused your policy to lapse. We have already provided documentation to explain this and why a refund is not possible, as these funds were owed to State Farm. We regret that this situation has been difficult and appreciate your patience throughout this process. If you have any further questions or concerns, please feel free to reach out. Our goal is always to serve our clients with transparency and respect."
Profile photo of Lauren Vincent

Lauren Vincent

February 25, 2026

5  out of  5
rating by Lauren Vincent
"Blakey Brown at Pat Frizzell - State Farm Insurnace, was extremly professional and honest with us as she quoted new insurance for us. She was able to save us hundreds of dollars. I would highly recommend visiting with Blakely before making any insurance decisions."
We responded:
"Thank you so much for your kind words, Lauren. We really appreciate you taking the time out to share your experience with us. Cheers, Pat Frizzell - State Farm Insurance Agent | Little Rock"
Profile photo of Layne Cox

Layne Cox

February 17, 2026

4  out of  5
rating by Layne Cox
"Molly is a great person to deal with anytime I think insurance I think stress and bs but not with Mrs molly"
Profile photo of Liraz Ben Zikri

Liraz Ben Zikri

January 30, 2026

5  out of  5
rating by Liraz Ben Zikri
"Stephanie is absolutely amazing. She’s kind, responsive, and always goes out of her way to help. Every time I need something, she’s there, answers quickly, and actually cares. Working with her makes everything easy and stress free. Highly recommend."
We responded:
"Hi, Liraz. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Jenny Lorince

Jenny Lorince

January 30, 2026

5  out of  5
rating by Jenny Lorince
"Nathan Parker has been the best, most helpful insurance agent. Thankful for the great care I’ve received for the past several years!!"
We responded:
"Hi, Jenny. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Patrice Odlum

Patrice Odlum

January 30, 2026

5  out of  5
rating by Patrice Odlum
"I spoke with Nathan who is a State Farm agent after having some increases with my now former insurance. This man held my hand and guided me through all the questions and concerns I had while also finding me a lower rate..not only did he find me a lower rate..but in the process he related to me on a number of different levels and displayed a level of humility that is usually unseen in a sales position..he answered all of my question honestly and made me feel like he was someone I could trust..I won me over and earned my business by being patient and understanding..im. so grateful that we crossed paths and would highly recommend this man anyone to work with him..Thanks Nathan, you are truly a Gem in the industry."
We responded:
"Thank you so much for your kind words, Patrice. We really appreciate you taking the time out to share your experience with us. Cheers, Pat Frizzell - State Farm Insurance Agent | Little Rock"
Profile photo of Paula Sawyersgagas

Paula Sawyersgagas

January 29, 2026

5  out of  5
rating by Paula Sawyersgagas
"Spoke to Molly today about the upcoming situations with my Mother and changes we will be making in the near future. She was amazing and she answered all my questions and more! She was extremely helpful and wonderful to work with. Thank you Molly for your wonderful help!"
We responded:
"Hi, Paula. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Frank Anthony Martinez

Frank Anthony Martinez

January 22, 2026

5  out of  5
rating by Frank Anthony Martinez
"Blakely is awesome! I've stuck with my previous insurance for a while because I've always thought it was the best quote I could ever get. All it took was a few minutes and she kept her word and helped me with not only better coverage but also the best quote I was ever given ! Definitely have my recommendation!"
We responded:
"Hi, Frank. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Jamie Smith

Jamie Smith

January 20, 2026

5  out of  5
rating by Jamie Smith
"Molly was absolutely wonderful to work with! She helped me with my auto insurance, life insurance, and renters insurance, and made the entire process easy and stress-free. She took the time to explain my options clearly, answered all my questions, and made sure I had the right coverage for my needs. I really appreciated her professionalism, patience, and responsiveness. I highly recommend Molly to anyone looking for insurance help!"
We responded:
"Thank you so much for your kind words, Jamie. We really appreciate you taking the time out to share your experience with us. Cheers, Pat Frizzell - State Farm Insurance Agent | Little Rock"
Profile photo of Ellen withers

Ellen withers

January 14, 2026

5  out of  5
rating by Ellen withers
"Received excellent service from Blakely regarding a liability coverage certified letter. Thank you for all you did to make it work!"
We responded:
"Hi, Ellen. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Savannah Frachiseur

Savannah Frachiseur

January 12, 2026

5  out of  5
rating by Savannah Frachiseur
"Just switched from Progressive to State Farm . I was able to save $400 a year plus add a life insurance policy for myself ! It was a no brainer to make a the switch ! Blakey was amazing and answered all my questions and concerns ! Highly recommend giving her a call if you’re in the market for insurance !"
We responded:
"Hi, Savannah. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of James Mabry

James Mabry

January 9, 2026

5  out of  5
rating by James Mabry
"I was so happy working with Blakely at State Farm on my home and auto insurance. She explained all the coverages that I had questions about. I actually saved over $1300 a year for the same auto coverage and deductibles and increased my home owner coverage a little and added a couple of endorsements that had wanted to get. Plus we will probably further reduce our auto premiums once we complete a safe driving measurement. I am glad that I finally looked for different insurance."
We responded:
"Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Cheers, Pat Frizzell - State Farm Insurance Agent | Little Rock"
Profile photo of Lawanda Gray

Lawanda Gray

January 5, 2026

5  out of  5
rating by Lawanda Gray
"I really enjoy the professionalism of Nathan. He is an excellent insurance agent. He will get you the best deal post to suit your needs."
We responded:
"Hi, Lawanda. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Ileana Dobbins

Ileana Dobbins

December 8, 2025

5  out of  5
rating by Ileana Dobbins
"I recently reached out to Blakely Brown for an auto/home quote. She was efficient and easy to work with and the rates were very competitive. I highly recommend reaching out to Blakely if you are shopping for insurance."
We responded:
"Hi, Ileana. We appreciate the kind words and are glad we could provide you with a positive experience!"